Frequently Asked Questions
Everything you need to know about our Greek-inspired skincare and beauty collections.
Are KORRES products formulated with natural ingredients?
Yes, we focus on using natural ingredients derived from the Greek flora. We avoid harsh chemicals like parabens, mineral oils, and silicones, opting instead for high-quality botanical extracts.
How can I track my order?
Once your order has shipped, you will receive an email containing a tracking number and a link to the carrier's website to monitor your delivery in real-time.
What is your return policy?
We offer a 30-day return policy for products purchased directly from our website. Items must be in their original packaging and gently used or unopened to qualify for a full refund.
Does KORRES test on animals?
No, KORRES is strictly against animal testing. We do not test our ingredients or finished products on animals, nor do we delegate this task to others.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern payment options like Apple Pay and Klarna for installment billing.
Are your products safe for sensitive skin?
Most of our products are dermatologically tested and suitable for sensitive skin. However, we recommend checking the specific ingredient list on the product page or performing a patch test before full application.